Questions? We have Answers.
How does this work?
Renting a photo booth has never been easier! Simply select "Book Now!" at the top right hand corner of your screen. Select your booth options and date, and once you have placed your order, you are all set! Your photo booth will arrive a couple of days before your event. Easy setup instructions are included and support videos are available on this site and on the booth itself; it usually takes about 15 minutes. If you have any questions give us a call! We are always here to help. You then have the booth till the next business day after your event. Once the event is done, just pack it back up, attach the included shipping label, and return to any UPS location, or shcedule a convienent pickup.
What if I have a problem?
99% of the time, our customers have no issues at all. However, in the unlikely event that you do have an issue, we are here to help! We have support videos available above in the support section of the website. Also, we offer 24/7 support. Just give us a call! We are here to help.
How do my guests receive their photos?
We offer a few options for your guests' photos. Text messages and e-mail can be done directly on the booth. With our print option, your guests will also have the option to print their photos and take them as a momento from your event! If you decide against our lab quality printer option, you still have the option to print the photos to any Air Print compatable printer. You will only need to purchase some 4x6 photo paper before the event.
What happens if I can't return the booth on time?
If you think for any reason that you might not be able to return the booth on time, please give us a call.
Can I customize the print design?
You sure can! We do basic wording on your print/text/email uploads free, but we can also design the perfect print to match your event!
Does the photo booth require internet?
Yes and no. If your venue doesn't have wifi, you will need either a hotspot of your own, or you will need to rent one of our hotspots. The booth has a limited hotspot built in which will work for prints.
What is your cancellation policy?
If you need to cancel your event we offer a full refund more than 30 days prior to the event. If cancelled within 30 days there is just a $50 cancellation fee. Rescheduling is free anytime until we ship the booth.